Client testimonials

What our customers are saying about us

What a perfect organization! Your drivers and your crew were fantastic! Thank you so much.

By Tsvetelina A of Sofia, Bulgaria

Great job, above our expectations. Thank you very, very much!

By Katerina V of Sofia, Bulgaria

Herewith I would like to thank you for the good service. Your company Matrix Relocations was very responsive and customer friendly. Our communication was excellent and I would like to reassure you that in case I need to relocate again, I will definitely contact you again or recommend you to a friend. Keep up the good service!

By K. Krestev of Dubai

Thanks for everything! For my next visit, I will bring good selection of desserts only for you, Ani! :) :)

By Yialmaz G, Turkey of

We've seen the progress on the tracking link and were very pleased. The crew delivered all our belongings fine. They were friendly, efficient and professional. Thanks a lot for such a speedy delivery. Thanks for your support. We can recommend to others Matrix Relocations.

By Richard & Silvia K. of

I recently sold my house in Seattle, Washington and moved from the USA to Dubrovnik, Croatia. As I was already out of the country when the sale closed, my things had to be packed and moved without me physically present. I found the process confusing and overwhelming at first. I searched for a suitable moving company for a while, price and reliability were an issue for me, as was the personal feel of the service. I called a number of companies and felt uneasy that I was putting so much in the hands of strangers who sounded so automated on the phone. Then, I found Matrix Relocations, an international mover with an office in Croatia. After just a few words on the phone with Simona G, I knew that I had found the right match. Simona was personable from the first conversation, attentive, present and very knowledgeable about her business. It was clear she did her job with great care. She answered every phonecall and every question, changed the US packing service when we did not have a good feeling about them, and worked morning, noon or night as needed to get things orchestrated across time zones. Her ability to problemsolve and willingness to go the extra mile was always reassuring. My items arrived on time, well packed and organized, and Simona’s team was fast, professional and meticulous. Matrix Relocations worked with me when I encountered a glitch in transfering money and made the process as easy and fun as could be. I recommend Simona G and Matrix Relocations without hesitation and would use them again any time.

By Marija G of Dubrovnik, Croatia

I use this opportunity to thank your team for your support in Zagreb. Service that you have provided was above my expectations, very friendly and professional, and you really make my life easier in highly stressful period. I will definitely recommend your services in the future. Kind regards from Casablanca

By Zeljka S of Zagreb, Croatia

Our company approached Matrix Relocations to get an overview about residential areas and housing market in Sofia in just 4 hrs time. Your colleague Sofia T. did a perfect planning and organized an efficient and well prepared tour inclusive a couple of live apartment inspections. Sofia left a very professional and competent impression and did an excellent job. Highly recommended!

By Kai D. of Salzburg, Austria

I take this opportunity to thank you for your kind services in delivering my household on time. Secondly, I would like to commend the professional and kind conduct of your crew, Mr. Martin and Mr. Boyan. They worked very hard today and placed everything just as I asked them to. You could not have sent a better crew!!! Please accept my appreciation for a job well done.

By M. Laas of Great Britain

My shipment was delivered this morning and everything is in perfect condition. I wish to thank you for your professionalism, courtesy and overall excellent service. I will certainly recommend your services to my friends, should they require moving services.

By M Roberts of USA

Just a quick note to say that the guys yesterday were brilliant! Very efficient, polite, professional...I forgot how easy it is to work with your company which definitely has foreign culture and attitude. Please pass my regards to your colleagues and once again thanks for all the assistance.

By Mariana & John MacL of London, Great Britain

I would like to pass on my thanks for a great move and great relocation team. I have moved several times in the past and memories are not the best, but our latest relocation with Matrix Relocations was a pleasure! I am satisfied and I will recommend you to all the people I know.

By D. Pollock of Haifa, Izrael

I would like to thank you for the excellent service. I was really stressed when I came in Bulgaria and the move of my belongings was additional reason. I have heard terrible stories and was really surprised to face such professionalism. Excellent service and communication, polite and very efficient crew. You did a great job. Bravo!

By M. Steward of Brasília, Brazil

Excellent work! Thank you!

By Ambassador Stavros A. of Limassol, Cyprus

I am very pleased with the supported service! Thank you for everything!

By Liudmila M of Kuwait City, Kuwait

During my corporate relocation, Yoanna was with me to ease the process. Upon my arrival everything was planned and scheduled based on the my needs and requirements. My family’s transition was smooth and stress free.

By Marianna & John K of Athens, Greece

I cannot tell how happy I am! Your team is the best! I sincerely appreciate Dessi’s efforts and Yoanna in turn. I spoke with Eduardo, our MD and gave excellent, positive, comments! Thanks again for helping me with my personal move & relocation to Sofia!!

By C. Christensen of Sofia, Bulgaria

Много благодаря (!) за поставку. Вежливые и очень приятные люди. Никаких проблемов. Прекрасная компания перемещения!

By T Serebryakova of Varna, Bulgaria

Very good people!

By Ambassador Kaare J. of Kopenhagen, Denmark

Very efficient and careful team. Perfectly on time. Very polite and cooperative. Real experts in customs import into Russia. Thank you! Excellent job!

By Ekaterina V of Moscow, Russia