Mission and Vision

Mission and Vision

Your comfort is what matters

Relocating to a different country or even a city nearby is ranked as the third most stressful event in people’s life. Your family and you yourself might experience lots of difficulties and cross-cultural misunderstandings. That is why, we offer our relocation services.

That’s why we are here for you, your family and company. We believe that our mobility programs and services can save our clients lots of time, stress and surprise expenses. Tight control of each step of the relocation process, consulting, pre arrival services and just being here for anything you might need is our way to enable you to succeed in a new market place, expand your talent and make your stay really enjoyable.

That is why as a relocation company, creating flexible and cost effective programs for our clients is what drives our professional team of experts. By finding solutions and adapting our touch to each client’s unique case we earn trust and we prove our complete commitment and integrity. Our passion to support you and your family is our key to success and ensuring you are comfortable and happy in your new environment. Saving you from culture shock and securing the standard of living that you want is what matters most.

What our Customers say:

I recently sold my house in Seattle, Washington and moved from the USA to Dubrovnik, Croatia. As I was already out of the country when the sale closed, my things had to be packed and moved without me physically present. I found the process confusing and overwhelming at first. I searched for a suitable moving company for a while, price and reliability were an issue for me, as was the personal feel of the service. I called a number of companies and felt uneasy that I was putting so much in the hands of strangers who sounded so automated on the phone. Then, I found Matrix Relocations, an international mover with an office in Croatia. After just a few words on the phone with Simona G, I knew that I had found the right match. Simona was personable from the first conversation, attentive, present and very knowledgeable about her business. It was clear she did her job with great care. She answered every phonecall and every question, changed the US packing service when we did not have a good feeling about them, and worked morning, noon or night as needed to get things orchestrated across time zones. Her ability to problemsolve and willingness to go the extra mile was always reassuring. My items arrived on time, well packed and organized, and Simona’s team was fast, professional and meticulous. Matrix Relocations worked with me when I encountered a glitch in transfering money and made the process as easy and fun as could be. I recommend Simona G and Matrix Relocations without hesitation and would use them again any time.

By Marija G of Dubrovnik, Croatia

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Mobility Services – All-in-solutions