Find out how many moves the company manages for a certain period, and how many international offices or partners it has. Do the other international moving companies compare?
Look for the ability to track your shipment online.
Do you know where your belongings are throughout every stage of the move?
Matrix Relocations’ online shipment tracking service ensures that you can locate your possessions anytime from anywhere. By entering your shipment number via our online portal, you are one click away from knowing where your international shipment is at all times.
Even if at some point you can’t access our online tracking service, you can always contact one of our offices in Sofia, Athens, Belgrade, Pristina, Skopje and Zagreb and get full information from your personal coordinator.
Ask for references from recently moved customers. Every trusted international moving company will have large number of testimonials from satisfied customers. They will also have very few, if any, complaints through the Better Business Bureau.
The international moving companies should assign you an adviser to oversee your move from start to finish. You need this coordinator otherwise you’ll deal with a new person at every stage of the move.
Matrix Relocations will provide you with a personal move adviser from the first step of your international move. This adviser will be your only point of contact throughout your journey overseas, managing every single detail of your relocation.
You need to understand a few basic things when you are choosing among international moving companies. Not all international moving companies will be upfront about all the moving fees, so be aware of the rates and charges that will apply to your move. Also examine the mover’s liability for your belongings, valuation coverage they offer and type of claims protection they have. Ask international moving companies about the pickup and delivery. You need to know how they work. Even though they may look very basic, on-time pickup and delivery are essential when moving overseas.
Your personal adviser from Matrix Relocations in Bulgaria, Greece, Serbia, Kosovo, Macedonia and Croatia will give you full information on your shipment and you will receive even more than you originally expected.
It’s really important to compare different international moving companies before choosing one. You have to know what the company will offer you in terms of customer and moving services. When you sort through international moving companies, you will find that Matrix Relocations is your only choice for a moving company.
Your guys were amazing, as always!
It was very frustrating (for me and you and them) that the local council parking team would not guarantee suspension of the bays in front of my flat. They told me that they would not be able to do anything if people ignored the suspension and parked in the bays. They said that as the road is wide they advised the lorry to double park. In fact, this morning, there were cars without any permits, parked in all the bays and nobody did anything. I told your guys that they should double park because the car drivers are parked illegally. But actually the guys decided it was easier for them to park in the loading bay around the corner, leaving them with a 20-metre walk with all the boxes. They did the job brilliantly and did not complain. So friendly and hardworking.
Now I have all my belongings and my next “new” stage of life is about to begin. I thank you for taking me to Lesvos two years ago and now for bringing me back. Your arrangements are always great and your guys are wonderful.
I wish all the best for you and your family. I will be in touch next time I need to change my life.
By Katy E of Hastings, United KingdomRead More Testimonials