1. GENERAL DEFINITIONS
3. INTERPRETATION AND DEFINITIONS
1. We offer core services, grouped as follows:
1.1. Singles & Couples
2. The core services the Client receives is dependent on whether they choose 6.1.1 or 6.1.2 however, if the client does not require some of the services, we will apply the indicative hours allocated to those services against other service(s) of their choice, up to the total allowable hours for all services agreed in writing by the Parties. Any additional time required can be included, charged at our hourly rate.
3. We offer additional services which are charged at our hourly rate.
7.1. Unless otherwise agreed by Us in writing, payment is required in full by cleared funds in advance of the relocation process. In default of such payment We reserve the right to refuse to commence services until such payment is received.
7.2. In respect of all sums which are overdue to us, We will charge interest on a daily basis calculated at 10% per annum above the prevailing base rate for the time being of the Central Bank of the European Union.
7.3. You are required to pay the relocation charges in cash or by bank transfer. Under no circumstances You may withhold or off-set any part of the agreed price. We reserve the right not only to terminate this contract, if payment is not received before the starting date of the relocation package booked (unless agreed otherwise in writing) but also not to carry out any of the services quoted for. Payment for the relocation cannot be withheld.
If, for any reason, you do not proceed with your relocation or the Services:
The Client shall pay a cancellation fee of 30% of the total Fee paid plus VAT and any third party service incurred by the Partnership and any Service Fee; and
If our time spent on your relocation exceeds 30% of the total Fee plus VAT, the Client shall pay for any such additional time incurred at our hourly rate (as per clause 6.4).
1. The Partnership may terminate the Agreement:
1.1. Before the Date Of Estimated Arrival At The Destination by notice with not less than 7 days notice period and the Partnership shall reimburse all of the Deposit less VAT and less any third party services incurred by the Partnership and less any Service Fee and less any VAT; or
1.2. After the arrival date by notice with not less than 14 days notice period in circumstances where in the Partnership’s discretion the Client is making unreasonable demands and it shall be in the Partnership’s discretion as to whether any of the Fee is reimbursed.
1.3. By notice with no notice period, if the Client:
1.3.1. Has failed or refused to pay any of the Fee due and payable to the Partnership, including without limitation, any balance of the Fee or any Interest or any combination of these amounts, on the due date of payment; or
1.3.2. Is in breach of any of the terms of the Agreement and fails to remedy the breach to the Partnership’s satisfaction (in the Partnership’s discretion) within 7 days of a notice of the breach being issued by the Partnership specifying the breach and requiring the Client to remedy the breach.
2. If the Agreement is terminated by either party or by Court order, then any Deposits may, in the discretion of the Partnership, be retained by the Partnership in part or full compensation for all Out of pocket expenses and the Service Fee costs, and loss of profit incurred by the Partnership.
9. NO ASSIGNMENT
The Client shall not assign any portion of the Agreement without the prior written consent of the Partnership, which consent may be withheld in the discretion of the Partnership.
The Agreement may only be varied in writing by the Parties.
11. WARRANTIES AND LIMITATION OF LIABILITY
12. FORCE MAJEURE
We shall not be liable to you for any loss, costs or expenses arising directly or indirectly from failure to perform or delay in performing any of our contractual obligations when failure or delay is caused by circumstances beyond our control, including without limitation force majeure or the refusal or failure of any third party whether or not engaged by the Partnership, to fully and promptly perform its obligations or duties.
If any provision of these terms and conditions is held by a Court or other competent authority to be invalid or unenforceable in whole or in part the remaining provisions of this Agreement are to remain in full force and effect.
1. By signing this Agreement, the Client:
1.1.Acknowledges that he or she has read, understood and agreed to the provisions of this Agreement;
1.2. Agrees to be bound by this Agreement.
All disputes, arising out of or in connection with this contract, including those arising out of or concerning its interpretation, invalidity, performance or termination, as well as the disputes for filling gaps in this contract or its adaptation to newly established facts, shall be referred for resolution to the Court of Arbitration of the Chamber of Commerce and Industry of the respective country of our registered office you have signed contract with .
16. GOVERNING LAW
Any dispute between us will be governed by the substantive law of the country of registration of our respective country office you have signed contract with or you are in a process of signing with.
At the time of providing this offer the countries our offices are based and/or registered are experiencing increased risk from the coronavirus and the concern is that the number of confirmed cases of the virus will very likely increase. The Governments of the countries our offices are based and/or registered have stated that they will be implementing (as yet) unspecified measures to combat the spread of the virus. In the extremely unlikely event that such measures are put in place which impact our ability to provide services to you (including but not limited fo us having to suspend or cancel in full the services), or the virus otherwise affects our ability to fulfill your relocation, we will not be in a position to accept any ability for any losses that may arise and we limit our liability accordingly. We are keeping the matter under careful review and will ensure that all customers are advised of any developments that may affect fulfillment of contracted services.