Client testimonials

  • Great customer service and fast delivery to Germany! Would recommend!

    Brandon Agil

  • We needed to transport a large number of personal belongings internationally from Bulgaria. Luckily during our search for a moving company, we found Matrix Relocations. We are grateful for professionalism and diligence they put into everything, including packing our belongings, preparing international shipping documents and dealing with foreign contractors. We would definitely work with them again.

    Stefan Mihaylov

  • We are very happy to have worked with the Matrix team. They helped us communicate with different authorities from China to Bulgaria ! Our goods arrived and were relocated with good care. The team was very helpful and responsive ! For our next relocation we will use their team again 100%! Thank you!

    Adriana Marinova

  • It is stressful enough to relocate your home from one country to another, especially under the new Brexit rules. Thank you very much for the excellent relocation service provided to my family. The items we wanted to relocate from London to Sofia were delivered in time and in excellent condition. I am extremely pleased with the quality of the service, the easy and friendly communication and last but not least important the attitude of the teams who performed the service. Our belongings were relocated with professionalism and care. Thank you. I do recommend your company to anyone who needs such a services.

    Daniela Ikonomova

  • I am extremely happy with the services of Matrix Relocations. The packing of my luggage was professionally done and all my conversations with the Manager Chavdar Slavov were courteous and productive. I would recommend this company to anyone who is considering moving abroad or sending any goods to another country.

    Slavka Antonova

  • I can’t thank you enough for the professional customer service, excellent communication, responsiveness and care. Chavdar has gone above and beyond to ensure a smooth transition and stress free move. Thank you so much!

    Ella Lesichka

  • These guys were nothing short of amazing! The account manager I worked with was always available by phone and email to answer my many questions, the movers were professional and polite. I relocated from Barcelona to Sofia and had some specific timelines which the company accommodated. I cannot recommend this company enough!

    Tania T.

  • This is a company you can trust to get top-notch service. You get updates throughout the whole delivery process and the team was friendly but above all, very efficient and professional.

    Mira L.

  • Their handling of my container load was faultless. Incredible communication and highly recommended. I got even assistance for things outside the shipment as well. Thanks a lot and keep the good job.

    Nikolay M.

  • Really fantastic team, extremely professional. Adapted to my busy schedule and found us the ideal place to live based on our needs and wishes. Alexandra was extremely helpful and reactive. The team did great to help us navigate through the administrative hurdles of moving to a new country. Highly recommend this company.

    Simon D.

  • Matrix Relocations helped us move from Bulgaria to the Czech Republic – all the process was smooth. I had a constant support from Victor who patiently answered all my questions in a timely manner. The guys who were packing looked like they know what they are doing – they were professional, fast and friendly. All our stuff arrived in a perfect shape, the team who delivered our boxes were also amazing. I honestly had no idea what to expect when I first started looking for a moving company but now the bar is set very high with Matrix Relocations. Thank you guys

    Inna O.

  • Last Tuesday, June 21st, (Happy summer solstice!) my goods finally arrived in Contoocook NH. It was almost four months to the day that Matrix movers packed up and carted off my belongings from Kalyvia, Thorikou to Piraeus to be crated and then shipped to the USA. Cutting and opening the 44 boxes felt like Christmas. With each item I unwrapped and discovered I kept saying, “Bravo Sergio! Bravo paedia! You guys are great!!!” Everything arrived perfectly! I want to thank you from my heart for your help throughout the moving process. Your personal professionalism and availability to address my questions and solve unexpected difficulties by phone or email put my mind at ease. This lessened stress and created the much needed trust I had hoped to find in a shipping company. You were with me every step of the way, Sergio, and I’ll always remember this experience as a positive one, thanks to you. Be well, Sergio, and thank you again. With huge gratitude for your patience, assistance and kindness!

    Deborah C.

  • My household effects came through in excellent shape. Everything was there, everything was in perfect condition with the single small exception of a small table photo whose glass had been cracked. I call that a 99.99% success rate! Your company’s reputation for superior work is well deserved. Your crew did an excellent job with the packing and the long transit time was beyond anyone’s control given the cargo landing problems in the US. The delivery team from Houston was very professional and unpacked everything. Thanks for getting my beloved belongings to me in Texas so safely and in such perfect shape.

    Steve B.

    Sofia, Bulgaria – Texas, USA

  • The best! Always opposite, always accurate!

    Atanas Katsarov

  • Extremely professional company, we have been using the services for twenty years.

    Mario Todorov

  • A trusted professional agent in Sofia. Highly recommended.

    Beatriz Belinchon Diaz

  • Best relocation service possible. It didn’t matter if you were moving to a neighboring neighborhood or another country, these are the people who can do it so you don’t even know when and how it happened. From packing, to moving, to unpacking your personal effects, furniture, paintings and everything. I strongly recommend them.

    Georgi Dimitrov

  • I would like sincerely to express my gratitude and appreciation to Chavdar Slavov the handling team and Matrix Relocations at large for their higher standards and professional skills of services provided to me. My personal experience was fabulous and I would gladly and honestly recomend them as one of the best moving companies that I have ever dealt with. If I need moving services in the future I would only use their assistance. From personal international experience for me, this is the best professional service with high standards and I highly recommend them to anyone who is interested in this kind of service accompanied with security and no problem relationships.

    Vania Dimitrova

  • The company has wax professionalism, punctual in its delivery. Responsive and helpful in filling in and organizing all the documentation. Thank you very much and I will advertise your work to relatives and friends. We wish the whole team, led by Chavdar Slavkov, health and success of your company in the future.

    Tyrone Coulson

  • I am impressed by the professionalism and quality that the boys from the Matrix company showed during the delivery and installation of the furniture we received from Germany. Extremely responsive, calm, accurate and proactive in implementation. I want to especially thank Victor and the guys on his team for a job well done.

    Antoaneta Stoyanova